Meade County Water District
1003 Armory Place
Brandenburg, KY 40108
270-422-5006
meadecountywater.com

Date: July 17, 2024
TO: Meade County Water District Customers
RE: New Bill Pay Options

Meade County Water District strives to provide the best, most secure bill pay options for our customers. With our new Bill Pay, customers will be able to pay 24/7 by our new IVR phone system, Web, Text to Pay, or by setting up monthly Auto-Payments. Customer will be able to use various new payment methods, such as, Apple Pay, Google Pay, PayPal & Venmo. With all new things, there will be a few changes. If you are a current ACH or Credit Card Auto-Payment, there is nothing you must do to continue your Auto-Payments.

We do want to make our Customers aware of the Fees associated with our services. When using a Credit/Debit Card you will pay a 2.8% processing charge with a minimum fee of $2.60. When paying with an Electronic Check or your Bank Account Information, whether a one-time payment or monthly Auto-Payment, there will be a flat $1.25 charge. Coming soon, when you call into Meade County Water District you will be greeted with a new option menu. If you choose to pay your bill over the phone there will be a $0.95 charge for all payments. Please feel free to give us a call here at the office with questions. 1-270-422-5006.

Emergency Notification System

The Emergency Notification System is a system public safety officials use to call landline and cellular phones, send text messages and emails, to inform the public of immediate threats to health and safety.

Examples include the need to evacuate during a chemical spill or gas leak, take appropriate action during severe weather warnings, or stay inside (shelter in place) because of critical police activity or hazards in your area.

Meade County has a program in place that is operated under the Code Red Alert System. Meade Alert System is the county identified program for the public to create an account to receive an alert
for emergencies.

To sign up for emergency alert messages, go to: https://public.coderedweb.com/CNE/en-US/041F24D3DCDE

Code Red is funded by the Meade County Fiscal Court from Meade County E-911 Center budgetary funds in an effort to keep our citizens and visitors safe.

Meade County Emergency Management: “The remnants of Hurricane Beryl will move across the region Tuesday afternoon through Wednesday. Depending on the amount of cloud cover Tuesday afternoon, a few strong or severe storms will be possible Tuesday afternoon into Tuesday night. Localized areas of damaging winds and brief spin-up tornadoes are the main severe threats, in addition to flash flooding where heavy rainfall occurs.”
#KYwx #INwx

Meade County Water District
1003 Armory Place
Brandenburg, KY 40108
270-422-5006
meadecountywater.com

PRESS RELEASE
Date: June 18, 2024
TO: Meade County Water District Customers
RE: We need your help to conserve water
Due to increased demand as a result of hot, dry weather, Meade County Water District (MCWD)
is struggling to keep enough water in the distribution system to keep up with our customer’s
needs. MCWD has identified and is working to complete multiple projects to get more water
into the system and improve the resiliency. These projects will take several months to
complete so we are asking our customers to help us by limiting your water usage for watering
lawns, landscapes and gardens. We understand that asking you to conserve water can be an
inconvenience and we appreciate your help.
At this point, we don’t know how long we’ll ask you to limit outdoor water usage; the weather
plays a large role in what’s happening. We’ll keep you updated on the conservation measures
and the projects to improve the amount of water we can move through our system. Please
follow us on our Facebook page for updates.
Each project is in various stages of design and will take several months to get completed. We
hope to put the first project, which is a new upsized transmission main water line from the
Flaherty water tank to the Garrett water tank, by the end of July 2024.
We are asking our customers to conserve water by not using water for yards, landscapes and
gardens.
We realize this is an inconvenience and we are working diligently to make the much-needed
system improvements.
Thank you for your understanding during these trying times.
Brett Pyles
General Manager

Meade County Water District
1003 Armory Place
Brandenburg, KY 40108
270-422-5006
meadecountywater.com

May 13, 2024
To whom it may concern,

Meade County Water District is currently fixing a water main break on Thompson Lane North. Repairs should be complete in three hours. If you have lost water during this leak you will be under a boil water advisory once service is restored. Sorry for the inconvenience.

Meade County Water District
1003 Armory Place
Brandenburg, KY 40108
270-422-5006
meadecountywater.com

March 5, 2024
To whom it may concern,
Meade County Water experienced a main break this morning in the Area of Brandenburg Road. Our crews are working diligently to get this repaired. There will be around 50 homes without water while they repair the line. If you are without water, you will be under a Boil Water Advisory once your water service is restored. If you have any questions please feel free to call us here at the office. Thank you!

Meade County Fiscal Court Judge Executive, Troy Kok, with Meade County Water District General Manager Brett Pyles, will hold a Town Hall Meeting at the Meade County Extension Office on Monday, August 28th, 2023 at 6:30 PM.

Meade County Extension Office
1041 Old Ekron Road
Brandenburg, KY 40108

Topic:
The purpose of the Town Hall is to allow the Water District to share plans on a phased plan for water availability in the county and to allow citizens to ask questions. If you have question ahead of the town hall about the event, you can contact the Judge/Executive’s Office at 270-422-3967.

If you haven’t signed up for CodeRED for Weather Warnings, Emergency Communications or Community Alerts, here is the information to do so.

Meade County 911’s CodeRed is Meade County’s emergency notification system. Users can receive notifications through their phone, text, and email! Users can even see alerts by downloading the CodeRed App! Please see the flyer below for more information and how to sign up. (You can also sign up by hitting the blue “sign up” button at the top of our 👍 Meade County 911 Facebook page).

Code Red is an emergency notification service that alerts residents and businesses by phone about emergency situations (including severe weather, utility outages, fires, and floods). Add your number to receive emergency alerts.

Please sign up with the link posted below and should you need further assistance please call
☎️ 270-422-4981
City Of Brandenburg Utilities

🗺️ Map Address:
737 High Street P.O. Box 305
Brandenburg, Kentucky 40108

🌎 Web: https://brandenburg.ky.gov/utilities/

📧 Email: brandenburg@brandenburgcity.com

📱 After Hours Emergency: 270-422-3774

📠 Fax: 270-422-4983

If you know someone that does not have access to the internet, we do have forms available at Brandenburg City Hall that we can provide for those residents. — Thank you, Bryan L. Claycomb, Mayor

🌎 Web: https://public.coderedweb.com/CNE/en-US/041F24D3DCDE

“The City of Brandenburg is banning all non-essential water use for our City water customers for the next 72 hours. We have had a pump failure at our water plant and are working diligently to restore all water and water pressure to our customers. Once service is restored, we will be under a system wide boil water advisory. Please check WMMG, our Brandenburg City Hall Facebook Page, or our website: www.brandenburg.ky.gov for continued updates. Thank you for your patience and understanding.”

— Bryan L Claycomb, Mayor