PUBLIC NOTICE – MEADE COUNTY CLERK’S OFFICE – UPDATE ON THE NEW MOTOR VEHICLE SYSTEM

Meade County Clerk’s Office update:
⦿ The tentative plan is to open to the public on Friday, January 12th
⦿ Our office went live on the system Wednesday, January 10th to process back logged mail and dealer work.
⦿ There are still many issues with the new system that are waiting for a fix.
⦿ Processing is slow and not all functions are available. Please call the office before arriving to ask if the service you need is available.
⦿ Transfers and renewals are taking longer to process. Expect longer wait times.
⦿ Transactions that are not overdue or due at this time may want to wait until a later date to receive faster service.
⦿ We will not be accepting Passport applications on Friday, January 12th so that all staff can be available to help on the frontline with the motor vehicle back log. This service will resume in the week to follow.
⦿ Please be patient and understanding with the staff as they are adjusting to this new system and dealing with frustrations of limited and slower functionality.
Thank you!